Deleted AD groups are appearing IN file

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite
• Control Compliance Suite Standards Module

Issue/Introduction

We are getting deleted AD groups in the group to account file.

Cause

The domain cache file does not remove entries from the mdb files.

Resolution

Simply remove the mdb files at the following location on each CCS Manager.

<InstallDir>\Symantec\CCS\Reporting and Analytics\DPS\control\Windows\Cache\

Then restart the CCS Manager services.

After the services are restarted, rerun the job again. The data will no longer contain the deleted items in AD.