Post upgrade of JasperSoft to 8.1.1, report export to excel, results in no images in the exported file

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

After the upgrade to JasperSoft 8.1.1, when exporting a report to Excel, images in the report are not visible in the exported file.

Steps to Reproduce: 

• In Clarity go to Advanced Reporting
• Run a report that contains images (e.g Program Status Detail)
• When the report output is displayed, click on Export-> Excel

Expected Results: The report is exported to Excel format and the exported file contains the images that appear in the report.

Actual Results: The report is exported to Excel format and the exported file does not contain the images from the report.

 

Environment

Jaspersoft 8.x with supported clarity version 

Cause

DE72260

Resolution

Resolved in JasperSoft 9.x