UIM Please provide the link for the 20.4 Nimsoft downloads
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UIM Please provide the link for the 20.4 Nimsoft downloads

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Article ID: 270763

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I want to upgrade UIM but I can't find the files.

Environment

Release : 20.3

Resolution

Here is where you find the files. This may be different for you based on entitlement.

support.broadcom.com
login
Check the pull down at the top right and make sure it says "Enterprise Software"
On the left select "my downloads"




https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=7E0Z7Kwud2ZYGElPCeP57Q==

 

In the search start typing unif
https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=vC7MGBiHL4ZBR4RXlewPlw==

 

You should then see a page like this once you select Unified Infrastructure management. It will only show what you are entitled to.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=tbL+nkJ0JLiRzYtCWbhc3g==

Click on 20.4
https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=a6AWTvwH5MpK9gKHrJNa7Q==


You can then download based on the OS you need, Linux or Windows.

We then recommend you upgrade right away to CU8.
I can give you the direct download to those.
UIM CU8 download: https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111797&os=MULTI-PLATFORM
OC CU8 download: https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111806&os=MULTI-PLATFORM

 

Here is a good document on upgrading. 
DX UIM Upgrade Guide and Pre-Planning Checklist for 20.4 (broadcom.com)


If you are unable to find the Unified Infrastructure Management download link as shown above, it means you no longer have entitlement and need to contact your CSM to get this corrected. Support has no access to correct this.

Additional Information

Note: Support is unable to supply the base 20.4 install files as these are based on entitlement. CU updates, we can supply the links as they are posted on our hot fix site: Support Content Notification - Support Portal - Broadcom support portal