View - Output being unexpectedly deleted

Products

• View

Issue/Introduction

We are running View 14.0 and are facing issues where some output from our CICS region is being deleted unexpectedly.

Environment

Release : 14.0

Cause

Retention definition problem

Resolution

In their ERO table, the client was using field LAST, specifying that the last (most recent) report in the current generation was evaluated via ERO processing. 

They went, instead, to field ALL, that specifies that all reports in the current generation are to be evaluated via ERO processing. 

With that, they were able retain the reports they were looking to.