Linux Agent disconnections while execution of jobs ( SSH,Email Jobs). Agent immediately disconnecting.

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

Linux Agent disconnections while execution of jobs ( SSH,Email Jobs). Agent immediately disconnecting. Log has below entries. 

20230504/072809.620 - U02000005 Job 'PCK.AUTOMIC_EMAIL.PRV.JOB.SEND_MAIL@UNIX' with RunID '6518209' is to be started.
20230504/072809.624 - U02000246 New task for Storage object '200:PCK.AUTOMIC_EMAIL.PRV.STORE/EMAILTOOL.JAR' started with id '6518209'.
20230504/072809.685 - U02000313 Communication error with partner '*SERVER', error: 'WS-read/336150819(application data after close notify (SSL routines, ssl3_read_bytes))'.
20230504/072809.685 - U02000010 Connection to Server 'AESYSTEM/unknown' terminated.

Environment

Release : 21.x

Component: Automation Engine

Sub-Component: Agent Unix

Cause

Defect

Resolution

This is a known issue and fixed in below mentioned releases. Make sure Engine and Agent are on same version.

Automation.Engine 21.0.7 HF2 ( Available to download)
Automation.Engine 21.0.8 (Available to download)