CABI 7.9.2 - Blank Home Page for Users

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

 

When users log into the JasperServer their home page is just a blank screen.

 

Compared to 7.1.1 which has this:

 

Environment

Release : 22.2

Resolution

Users share the same Home Page as administrators, however, in 7.9.2 the USER_ROLE
   does not have privileges to the contents and therefore the page shows as blank.

This can be corrected by granting the USER_ROLE access to various components (not all
    items seen on the home page when logged in as superuser need to be granted.

Backup and then Edit

<CABI_HOME>/apache-tomcat/webapps/jasperserver-pro/WEB-INF/applicationContext-rest-services.xml

In this file, you will find sections SEE_XXXXXXXXX_ALLOWED. You can pick the ones you want to
  show on normal a user's home page by adding the USER_ROLE

Restart CABI tomcat

cd <CABI_HOME>
./stopServers.sh tomcat

./startServers.sh tomcat

When a user logs in, they should then be able to see content on the home page.