Unable to add domain for DEI on Cloud SWG portal

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Unable to add specific domains / URLs to use DEI feature on Cloud SWG portal.

Error: "Forbidden destination for Dedicated IPs"

Cause

High-bandwidth domains and Dedicated IP-excluded IP addresses or subnets are not supported as destinations in Policy Based Routing (PBR) rules using Dedicated IP addresses. A warning now appears when you try to add these conditions to policy objects.

Resolution

Please contact Broadcom support for assistance.