A process that reads XML file fails with error:
[FILE]2023-07-20T09:58:382 File load in memory failed. 489/018/TEST.xml /fs0/clarity1/share/clarity/Files/489/018/18489316 -- org.apache.commons.jelly.JellyTagException: null:237:77: <gel:parse> /fs0/clarity1/share/clarity/Files/489/018/18489316 (No such file or directory)"
Release : 16.0.3
1. Ensure that the file does exist in the filestore.
2. Check if job(Index contents and documents for searches) is scheduled and completing.
3. Re-try the process to see if error can be reproduced.
If not, restart the APP and BG services.
Run the following commands:
admin search recreate-index-files
admin search recreate-index-data