Distribution of SD Package checksum control error.
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Distribution of SD Package checksum control error.

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Article ID: 270368

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

Distribution of a Package from Enterprise server to Domain Manager is failing with error like

The checksum control for item UPM - 2020-05 Net Framework - windows8.1-KB4552967-x64 - {760263ec-661a-4f42-9258-db398c973ab5} 2.0 reported an inconsistency.

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=i5DM/Dh8ehJT7t80iSgJ6g==

Environment

Client Automation - All Versions

Cause

This problem occurs if the source files of SD Package have been altered.

Resolution

1- On Enterprise server, open file C:\Program Files (x86)\CA\DSM\SD\ASM\LIBRARY\library.dct and look for the section for SD package with problem.

Example : 

[UPM - 2020-05 Net Framework - windows8.1-KB4552967-x64 - {760263ec-661a-4f42-9258-db398c973ab5}:1.0]
    Path = 293CEA01-9D26-437C-91AE-AC4F582A1E12.arc
    ItemName = "UPM - 2020-05 Net Framework - windows8.1-KB4552967-x64 - {760263ec-661a-4f42-9258-db398c973ab5}"
    ItemVersion = 1.0
    ItemType = 0

 

2- Note the directory .arc in Path and go in this directory

C:\Program Files (x86)\CA\DSM\SD\ASM\LIBRARY\<path.arc found>\1.vol

and check if all source files are present and valid (correct size and date).

Check also the lower/uppercase in the name. Checksum calculation is case sensitive. 

windows8.1-kb4552967-x64.msu will not generate the same checksum than windows8.1-KB4552967-x64.msu

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