VIP Authentication HUB screen does not adjust to the resolution of the mobile on an Android with the Chrome browser

Products

• VIP Authentication Hub

Issue/Introduction

Once the VIP AH has been set up in our production environment with external network access, I have carried out some tests from my mobile and I have detected that the screen does not adjust to the resolution of the mobile on an Android with the Chrome browser.

Environment

Release : 12.8

Resolution

We have not made changes in Mobile Devices about how the Sign-in UI looks, Our expectation is that customers will be using native mobile applications, not mobile browsers so we haven't done much to make the signing UI responsive (meaning adjust to the mobile screen size). This is an enhancement request in the Product and PM team is made aware and it might be addressed in some future release. If this is important for you, Please reach out to us via a Support case or engage with your account team and we can provide the current status.