Unable to delete the SMA using AEXAgentUtil.exe /uninstall or AEXAgentUtil.exe /clean
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Unable to delete the SMA using AEXAgentUtil.exe /uninstall or AEXAgentUtil.exe /clean

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Article ID: 270263

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Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

The Symantec Management Agent (SMA) will not delete using both the "AEXAgentUtil.exe /uninstall" or "AEXAgentUtil.exe /clean" commands.

Environment

ITMS 8.7

Resolution

Go to the following directory on the computer from which you want to delete the Symantec Management Agent:

C:\Program Files\Altiris\Altiris Agent

and run the following command line:

AeXNSAgent.exe /uninstall

NOTE: Also, make sure you have the latest version of the agent installed and consider upgrading to the latest pointfixes.

Additional Information