Performance QOS Data is getting queued up on Primary hub server for remote hub queue

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Performance Data is getting queued up on Primary hub server.

Environment

Release DXUIM: 20.X

Cause

• unsupported bulk sizes
• data_engine configuration

Resolution

data_engine settings changed:

• Increased thread_count_insert from 4 to 24
• Increased data_management_timeout from 7200 to 65536
• Decreased hub_bulk_size from 10000 (which is not asupported/advisable) to 1750
• Emptied remote hub queue which was severely backed up
• Increased hub_request_timeout from 120 to 240
• Decreased remote hub queue bulk_size to 1750
• Queue was manually emptied and after observing for 30 minutes or so, no further queue backup issues were seen.