Mobile App - authentication issue on iPhones

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When a user logs in to the Mobile App app on Apple iPhones, it asks for authentication every time they open the app in a day. 
This is not the case with Android phones. If they close the App and come back to it on the same day, they get in without further authentication on Android Phones but iPhones require further authentication.

Steps to Reproduce: 

1. On iPhone login to the Mobile app.
2. Close the app and come back to it sometime later

Expected Results: 
The app will open without requiring further authentication as it does on Andriod phones

Actual Results:
The user is required to re-authenticate to access the app.

Workaround: 
None

 

Environment

Release : 16.1.2
Mobile App 3.2.1

Resolution

DE70935 - Resolved in Mobile App version 3.2.3