AppNeta - Details of the support contract and end of support details

Products

• AppNeta

Issue/Introduction

How do I check if my AppNeta Monitoring point's Serial Number (SN or S/N) has an active contract?

Resolution

AppNeta Serial Numbers can be reviewed by checking the My Entitlement Page:

https://support.broadcom.com/group/ecx/products

1. Visit the above link, and paste the Serial number.  If nothing is found, you may need to remove the checkmark from Active to review non-active S/Ns.

 

2.  Once discovered, you can expand the sections below to review the information, including Contract Details, Entitlement Details and Product Details

  

 

If you have any questions, do not hesitate to reach out to your Account Representative.