DriversDB Package with GUID "20827ddd-c698-49e8-b312-830df1d935b2" timeout while downloading

Products

• Deployment Solution

Issue/Introduction

During Image deploy when using DeployAnywhere, the DriversDB package intermittently times out while downloading. The Automation logs show the package has the following GUID: 20827ddd-c698-49e8-b312-830df1d935b2

After the DriverDB package fails to download, the target machine eventually reboots and is missing critical drivers.

Environment

DS 8.x

DeployAnywhere

Cause

In at least one instance of this issue, it was discovered that the DriversDB package (used for DeployAnywhere driver injection) was over 12 GB in size. Since the package was so large, intermittent download issues were seen.

Resolution

It is recommended to only import critical storage and network drivers to DeployAnywhere DriversDB to prevent the package from growing too large. In many instances, drivers are mistakenly imported more than once which causes duplicates, not a replacement.

Remove all un-needed drivers from the DriversDB and clean up any duplicate drivers. This issue is generally seen after importing large vendor driver packs instead of just importing needed critical drivers (storage and network). 

If critical drivers are successfully injected, the deployed machine should automatically pull in additional needed drivers on first boot up.