Need only Identity Portal option from the loadbalancer base url

Products

• CA Identity Suite

Issue/Introduction

With the loadbalancer url in 14.3, we used to get only Identity Portal option.
After upgrading to 14.4, we get the option of Identity Manager and Identity Portal as well.

14.3:

14.4:

How to hide the option of Identity Manager?

Environment

Release : 14.4

Component : CA Identity Suite Virtual Appliance

Cause

vAppUserPortalShowAllServices
Disables or enables a flag which controls whether a system with Identity Portal installed will show only Identity in the User Portal web-ui (the default behavior) or shows Identity Portal and also other installed products (if applicable) - Identity Manager and Identity Governance.

https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-suite/14-4/virtual-appliance/administering-virtual-appliance/using-the-login-shell.html

This works in the 14.3 CP3 vApp to toggle services (IM and IG) on or off. But this does not work in 14.4 version.

Resolution

Engineering created a hotfix HF_VA-14.4.2-20230713122949-DE571519.tgz for resolving this issue in 14.4 as part of defect DE571519.

If you are facing the same issue, please create a support case and request the above mentioned hotfix.