Google Chrome Sync returns 404 error when attempting to isolate

Products

• Web Isolation Cloud
• Web Isolation

Issue/Introduction

Isolating Google Chrome Sync is not supported as of now and should be passed in isolation policy

Resolution

Isolating Google Chrome Sync is not supported now and should be passed in isolation policy.

Configure "accounts.google.com/signin/chrome/sync" to pass in Web Isolation policy to workaround the issue.

Please refer to product guide (link below) to configure Pass rule in Web Isolation.

https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/web-isolation/1-16/Configuring-Security-Policy/Defining-Security-Policies/Defining-Policy-Rules.html