Experience Cards not allowing to select all agents.
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Experience Cards not allowing to select all agents.

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Article ID: 269841

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

We are trying to create some Experience Cards using the filter for Application: agent.  It appears that many of the agents are not available for selection.

Environment

  • Release: SAAS

Resolution

We set the Universe to use:

metric sources
APM INFRASTRUCTURE: Agent instead of -> APPLICATION: Agent

Now the customer is able to see the agents in the Experience Cards.