WA Agent not starting on Linux / Unix server after upgrading to 12.1 or above

Products

• Autosys Workload Automation
• Workload Automation Agent

Issue/Introduction

Newly installed / upgraded WA Agent shows the following error in nohup.stderr:

Exception in thread "main" java.lang.UnsatisfiedLinkError: RunnerPluginOS (Not found in java.library.path)
        at java.lang.ClassLoader.loadLibraryWithPath(ClassLoader.java:1472)
        at java.lang.ClassLoader.loadLibraryWithClassLoader(ClassLoader.java:1423)
        at java.lang.System.loadLibrary(System.java:629)
        at cybermation.agent.CybOSComponent.<clinit>(Unknown Source)
        at cybermation.agent.CybAgentDriver.main(Unknown Source)

Environment

Workload Automation Agent 12.x

Cause

The LD_LIBRARY_PATH is misconfigured or not loaded correctly at agent start up.

Resolution

• Start the agent using the cybAgent script (not the binary):
  • ./cybAgent -a
• Check the WAAE.txt in <agent>/profiles. If there is a LD_LIBRARY_PATH, comment it and start agent:
  • ./cybAgent -a