Password expired for dcscaf user

Products

• Protection Engine for Cloud Services
• Protection Engine for NAS

Issue/Introduction

Running running the command systemctl status cafagent you note the following output:

sudo[7425]: pam_unix(sudo:account): account dcscaf has expired (failed to change password)
sudo[7425]:   dcscaf : Password expired, contact your system administrator ; TTY=unknown ; PWD=/opt/Symantec/cafagent/bin ; USER=root ; COMMAND=/usr/sbin/dmidecode

Environment

Release : SPE 8.x on Linux

Cause

The password for the dcscaf account has expired.

Resolution

To resolve this issue, perform the following steps:

1. Set a password for the dcscaf user:
   

   passwd dcscaf

2. Set the password for the dcscaf user to never expire
   

   chage -I -1 -m 0 -M 99999 -E -1 dcscaf