ad__server probe crashes on Windows 2019
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ad__server probe crashes on Windows 2019

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Article ID: 269780

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

ad_server 2.05 installed on Windows 2019 crashes(restarts) when the ad_server config is open via Admin Console or IM

Events captured in the Windows Event Viewer Application log

Application: ad_server.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Net.Sockets.SocketException
at Nimsoft.NimBUS.Messaging.NimbusSession.Send(Byte[], Int32, Int32)

Faulting application name: ad_server.exe, version: 2.5.0.0, time stamp: 0x62ab156d
Faulting module name: KERNELBASE.dll, version: 10.0.17763.4377, time stamp: 0x4c0e81b1
Exception code: 0xe0434352
Fault offset: 0x00000000000349b9
Faulting process id: 0x1c4c

Environment

ad_server 2.05

Resolution

1. Download ad_server 2.05-T1 attached to this knowledge article

2. Import ad_server 2.05-T1 to the UIM Archive

3. Delete the existing ad_server probe instance on the robot via Admin Console or IM

4. Delete the x:\Nimsoft\probes\application\ad_server folder on the robot

5. Deploy ad_server 2.05-T1 and validate the fix

Attachments

1689291730332__ad_server-2.05-T1.zip get_app