After upgrading to 14.0.2 Broker Must be Restarted Before Logins are successful

Products

• CA Harvest Software Change Manager

Issue/Introduction

After upgrading to Harvest 14.0.2 from 14.0.0 users were not able to login into the Administrator tool

After restarting the broker, authentication is successful.

This happens every morning.

 

Reinstalling the Administrator tool did not resolve the issue.

All Harvest processes appear to be running when the logins fail

We tried removing this entry from hbroker.arg

-dirserver=/opt/CA/scm/bin/

Netstat on the broker machine at the time of the issue shows active connections

Environment

Release : 14.0.2

Resolution

In the odbc home directory, we added the following line to odbc.ini

KeepAlive=1

The issue never reoccurred afterwards.