Mac install stuck on System Extension
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Article ID: 269705
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Updated On:
Products
Endpoint Protection
Issue/Introduction
Symantec Endpoint Protection (SEP) for Mac install stuck on System Extension
Symantec Endpoint Protection version 14.3.9204.6000 for Mac
MAC OS: 13.4.1
#1
![](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1430878432019)
#2 can not find the setting in Privacy & Security
![](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1430878086794)
#3
![](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1430870380107)
#4
![](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1430863151010)
Resolution
Follow below mention steps :
- Uninstalled the existing SEP from system.
- Reboot the system.
- Before installation, change permission using # chmod 777 for the installer of SEP for MAC.
- Run the installer
Feedback
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