SFTP Job: SftpConnectionException: Connection timed out: connect

Products

• CA Workload Automation DE

Issue/Introduction

We are seeing the following error while running an SFTP job (as seen in agent/job spool):

07/07/2023 12:19:37.093-0500 CAWA_I_20022 Process created with pid: 5960

07/07/2023 12:20:01.168-0500 CybSFTPHandler - com.jscape.inet.sftp.SftpConnectionException: Connection timed out: connect

        at com.jscape.inet.sftp.Sftp.a(Unknown Source)

        at com.jscape.inet.sftp.Sftp.connect(Unknown Source)

        at cybermation.plugins.ftp.scp.CybSFTPHandler.run(Unknown Source)

        at java.lang.Thread.run(Thread.java:821)

 

Environment

DSeries Release : 12.3 

Workload Automation Agent: 12.0

 

Resolution

We tested locally and found a port 22 was blocked at Azure network end. After addressing this problem the transfers through WLA are working successfully.