UIM - Process Memory metrics output is wrong

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

When monitoring a process using processes probe, you may notice a weird metrics value (-1) on a custom dashboard: 

In the log file, you may also notice the following log messages: 

Jun 20 17:58:53:791 processes: Leaving the GetProcessCmdLine function 
Jun 20 17:58:53:791 processes: PID: [3876] ReadIODiskBytes: [4] 
Jun 20 17:58:53:791 processes: PID: [3876] WriteIODiskBytes: [38] 
Jun 20 17:58:53:791 processes: PID: [3876] OtherTransferCount: [0] 
Jun 20 17:58:53:791 processes: (DiscoverProcesses) - Arguments copied to BinPath 
Jun 20 17:58:53:791 processes: Finding information about process no 52 pid=3964... 
Jun 20 17:58:54:028 processes: Hang_Issue After ciOpenLocalDevice Line number : 23 , Function_Name : nimQoSMessageWrapper 
Jun 20 17:58:54:028 processes: (QOS_PROCESS_MEMORY) QoS Create Success 
Jun 20 17:58:54:028 processes: (QOS_PROCESS_MEMORY) CiOpenLocal Device Success. 
Jun 20 17:58:54:029 processes: RREPLY: status=OK(0) <-IP_ADDRESS:port  h=37 d=28 
Jun 20 17:58:54:029 processes: ciClose - [C401A69DBF7F50DD78FD874C558EC928C] 
Jun 20 17:58:54:029 processes: sockClose:000001B8AB3BE020:IP_ADDRESS:port 
Jun 20 17:58:54:029 processes: SREQUEST: _close ->IP_ADDRESS:port
Jun 20 17:58:54:030 processes: Hang_Issue Before nimQoSMessageWrapper Line number : 1855 
Jun 20 17:58:54:030 processes: Sent QOS_PROCESS_MEMORY -1 for lsass 

 

Environment

Release : 20.4.x 

Processes version : 4.82

Cause

Code defect

Resolution

The new version of the processes probe has been released (4.82 T1)