upgrading policy server to 12.8.07 from 12.8.05 , installer failing with jre libraries missing or not compatible
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upgrading policy server to 12.8.07 from 12.8.05 , installer failing with jre libraries missing or not compatible

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Article ID: 269516

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Updated On:

Products

CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

adminui upgrade is failing on kornshell.

User upgraded policy to 12.7 , executed successfully adminui pre-req.

while executing ca-adminui-12.8-sp07-linux-x86-64.bin , its failing on "korn shell"not found, ksh is installed 

Environment

PRODUCT: Symantec Siteminder

VERSION : 12.8.07 and older

OS: UNIX / LINUX

Cause

eventhough it shows "ksh" error , its actually due to /tmp not having write permissions.

Resolution

User need to create a temp directory


# mkdir /ca_tmp
# chmod 777 /ca_tmp
# IATEMPDIR=/ca_tmp; export IATEMPDIR

and ran the admin binary , which upgraded successfully and internal validation was successful.