Service Catalog does not load CSS styles
Article ID: 269502
Updated On:
Products
CA Service Catalog
Issue/Introduction
Service Catalog does not load CSS after moving to a new server.
The following screenshot is an example of how the Service Catalog homepage looks when experiencing the issue:
Environment
Release : 17.3
Cause
File Store path is incorrect
Resolution
We have seen this issue when there is a problem pointing to the right filestore location. Implement the following steps:
1. Log into Catalog as super administrator
2. Go to Administration > Configuration > File Store Information: Set the path to the right location
3. Restart Catalog services
4. Remove the cache from the browser
Feedback
Yes
No
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