Report sorting order from ascending to descending not working as expected.
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Article ID: 269488
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Updated On:
Products
Data Loss Prevention Enterprise SuiteData Loss Prevention EnforceData Loss Prevention
Issue/Introduction
When creating or loading a summary report (single or double summary), clicking on one column of the report to change the sort order works. Any attempt to switch the sorting to another column then fails, the report reloads again being sorted by the previously selected column.
Environment
Release : 16.0 MP1, 16.0 MP1 HF1
Resolution
This has been fixed in 16.0 RU1 and 16.1. Upgrade to either 16.0 RU1, 16.0 RU2, or 16.1.
Additional Information
If you cannot upgrade, then the interim workaround is as follows:
Select the desired column when changing the sorting.
Manually alter the end of the long "filter" URL for the page.
For example, when you sort by Matches, the URL ends with: summaryOrderBy=matches,ASC You can replace "matches" by "total": summaryOrderBy=total,ASC
This will reload the report sorted by Total incidents. You can do the same with: high, med, low, info.