DLP Log collection in the Enforce console is stuck.
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DLP Log collection in the Enforce console is stuck.

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Article ID: 269433

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Updated On:

Products

Data Loss Prevention Oracle Standard Edition 2

Issue/Introduction

You are trying to collect server logs in the DLP Enforce console and the log collection session is stuck and clicking on cancel does not work.

 

 

Cause

A hung session

Resolution

A restart of Symantec DLP Manager Service should resolve the issue.