Legacy Rally Integration job failures due to SSO cutover
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Legacy Rally Integration job failures due to SSO cutover

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Article ID: 269428

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

While testing the legacy integration after SSO enablement you see an error "due to either context or connection is not set properly, checking integration settings - null" when running the integration for specific project.

Environment

Release : 16.1.2

Resolution

SSO cutover should not affect legacy Rally integration.

Recommend review the following items:
Administration > Project Management > Settings > Agile Integration Owner
Administration > General Settings > Integrations:
- Check the Integration URL field points to the Rally server. For example, https://rally1.rallydev.com
- Check API key is generated by Rally workspace admin
Clarity Project > Settings - check on individual project settings points to the correct Rally workspace (Dev, Prod, etc.)