Service Catalog accounting service warning message

Products

• CA Service Catalog

Issue/Introduction

The services already started but the following error appears in accountingService.log:

STATUS | wrapper  | <timestamp> | Launching a JVM...
INFO   | jvm 1    | <timestamp> | WrapperManager: Initializing...
INFO   | jvm 1    | <timestamp> | WrapperManager: 
INFO   | jvm 1    | <timestamp> | WrapperManager: WARNING - Unable to load the Wrapper's native library because none of the
INFO   | jvm 1    | <timestamp> | WrapperManager:           following files:
INFO   | jvm 1    | <timestamp> | WrapperManager:             wrapper-windows-x86-32.dll
INFO   | jvm 1    | <timestamp> | WrapperManager:             wrapper.dll
INFO   | jvm 1    | <timestamp> | WrapperManager:           could be located on the following java.library.path:
INFO   | jvm 1    | <timestamp> | WrapperManager:             D:\Program Files\CA\Service Catalog\view\webapps\usm\WEB-INF\lib\javaservice\amd64
INFO   | jvm 1    | <timestamp> | WrapperManager:             D:\Program Files\CA\Service Catalog\view\webapps\usm\WEB-INF\lib\native\amd64
INFO   | jvm 1    | <timestamp> | WrapperManager:           Please see the documentation for the wrapper.java.library.path
INFO   | jvm 1    | <timestamp> | WrapperManager:           configuration property.
INFO   | jvm 1    | <timestamp> | WrapperManager:           System signals will not be handled correctly.
INFO   | jvm 1    | <timestamp> | WrapperManager: 

Environment

Release : 17.3 RU21

Cause

Defect with 17.3 RU21

Resolution

Fixed in 17.3 RU22 and later.