Job Properties Shows Error System Error. Contact System Administrator

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

When opening a job's properties, the following error is shown:
Error System error. Contact system administrator

Environment

Release : 16.1.2

Cause

ERROR 2023-07-06 13:29:16,268 [http-nio-8080-exec-2273] niku.xql2 (clarity:user:session:nmc.jobProperties) Internal Processing exception
java.lang.Exception: Failure while evaluating "toDaysOfWeek(@START_DATE,@DAYS_OF_WEEK)" in expression "{toDaysOfWeek(@START_DATE,@DAYS_OF_WEEK)}" error: Invalid expression toDaysOfWeek(@START_DATE,@DAYS_OF_WEEK): For input string: "1-5"
    at com.niku.xql2.XQLVisitor.process(XQLVisitor.java:1318)

Resolution

Cancel and delete the corrupted scheduled instance.
Create a new job schedule instance.

Additional Information

Please also see:

Post Upgrade 15.9.1: Scheduled Job System Error