endpointTTD folder has .bad files
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endpointTTD folder has .bad files

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Article ID: 269332

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Updated On:

Products

Data Loss Prevention Enterprise Suite Data Loss Prevention

Issue/Introduction

You receive a notification from Data Loss Prevention that your Endpoint server has low disk space. 
After reviewing the server you notice that there are over 1 million .ep.bad files located in the "Symantec\ProgramData\DetectionServer\<version>\drop\endpointTTD" folder. 
In this instance, about 130+ GB of files have grown in this folder.

Cause

Missing default ignore all rule in agent configuration.

Resolution

Re-add default ignore rule in agent configuration.

The aggregator uses the endpointTTD folder to pass two-tier detection requests to the FileReader.