Origin group is enabled in OC but shows disabled in settings
Article ID: 269241
Updated On:
Products
Issue/Introduction
I have Automatic Groups enabled - or so I thought - because I can see groups being automatically created based on 'Origin':
The origin-based groups appear to be working and updating properly but the Settings page shows that this is not even enabled:
Why is this happening? How can I disable this group or allow the settings to reflect the proper status?
Environment
- Release: 20.4
Cause
- In older versions of UIM, the CM_GROUP_AUTOMATIC table contained 'origin' in the field whereas now 'any_origin' is expected.
- This should have been updated by a previous upgrade but sometimes it does not get updated properly.
- If this field was not updated you will experience this behavior.
Resolution
In UIM/OC 20.4 CU8 this is fixed so that it will properly show enabled in Settings when the field in CM_GROUP_AUTOMATIC contains 'origin'
- UIM Server 20.4 - Cumulative Update 8 : https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111797&os=MULTI-PLATFORM
- Operator Console 20.4 - Cumulative Update 8 : https://support.broadcom.com/web/ecx/solutiondetails?aparNo=99111806&os=MULTI-PLATFORM
As a workaround, run the following query against your UIM database:
UPDATE CM_GROUP_AUTOMATIC SET FIELD = 'any_origin' WHERE FIELD = 'origin';
Log out of OC and back in and the Settings page should reflect the proper status, allowing you to change or disable it.
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