License load on ISG Proxy not working

Products

• ISG Proxy

Issue/Introduction

License load on ISG Proxy not working.

Resolution

Before installing your license, ensure you have your license ID available 

1. In most cases, the problem might be the license_id you are using. On ISG Proxy, the SSP is not a licensed product and only the applications it runs require licenses.
2. You have to load the license only for the Applications that run on ISG not for the ISG/SSP itself.

Connect to the ISG via SSH

1. Access the CLI and enter enable mode.
2. Install the license:
   
   # licensing load id license_id username username password password
3. This loads the license from the backend of the ISG, where:
   <license_id>  is the license ID or serial number of the application
<username> is your myBroadcom username
<password> is your myBroadcom password
   
   Note: You may have ISG Proxy or ISG Content Analysis applications. You can use the S.No. of ISG Proxy or ISG Content Analysis for the license_id.
4. If the license is loaded successfully, the CLI displays the message License update was successful for license id license_id.

If you are still having issues

See Manually install ISG application license for a manual way of downloading and loading the license.