Customers are requesting to install the third-party defender on the SpanVA appliance.
SpanVA 1.15.3.151.0 and prior
Customers request root access to install the compliance-related software.
CloudSOC does not provide root access to the SpanVA because root access may expose src-code is exposed thus creating additional risks.
Providing root access would also violate our supportability of the product and expose our IP.