Configtool.sh: Not able to connect to DB2 ERROR: EDC5133I trying to save configuration

Products

• Output Management Web Viewer

Issue/Introduction

I'm trying to setup Web Viewer in our tech environment, however when I run the configtool.sh script to create an external database connection (DB2), and try to test that connection I just get a "connection failed" message and no additional info on what caused the connection to fail. Also, if I try to save the config it will give me an unsuccessful message, EDC5133I No space left on device.

Environment

Output Management Web Viewer 12.1

Cause

• The cause of the "connection failed" message was due to having the incorrect JDBCURL specified in the configuration file
• The cause of the "EDC5133I No space left on device" message was due to selecting opt 3 "Internal Configuration" when the configtool.sh ran.

Resolution

1. Make sure to have the correct JDBCURL= in the WVProfile.properties. You can re-run the configtool.sh to make the correction.
2. Make sure to select option 1 "System Level External Configuration" when you run the configtool.sh. This will cause the configuration files to be saved in the directory specified for your CAOMWV12_HOME environmental variable instead of trying to save it inside the Web Viewer web application.