Exception encountered during task submission: null exception
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Exception encountered during task submission: null exception

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Article ID: 268849

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Updated On:

Products

CA Identity Suite CA Identity Manager

Issue/Introduction

When we are trying to modify user task from IM user console, we are getting error "Exception encountered during task submission: null exception" 

Environment

Release : 14.4

Resolution

These errors:

2023-06-22 00:04:55,794 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:04:56,502 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:04:58,626 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:05:00,180 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:05:03,658 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:05:04,507 ERROR [ims.ui] (default task-25) java.lang.NullPointerException
2023-06-22 00:05:31,807 ERROR [ims.ui] (default task-25) java.lang.NullPointerException

 

Came down to an issue where a BLTH was not updated.