User unable to view any roadmap tin the timeline view because message banner:
API-1015: Invalid filter string '(eventDate != null)'. The '!=' is not a valid operator for the resource or attribute
The timeline view is not filtered on any fields. Not able to open the 'View Options' grid either.
Release : 16.1.1
Please contact the Support team for review.
The following query will be ran.
select * from CMN_UI_PERSONALIZATIONS
and user_id in (select id from CMN_SEC_USERS where user_name = 'affected_user')
AND component in ('roadmap', 'roadmapItems')
Based on the query results, a corresponding delete statement to resolve the issue.