Error when selecting install package in SEP Client Deployment Wizard

Products

• Protection Suite Enterprise Edition
• Endpoint Protection

Issue/Introduction

When using the Client Deployment Wizard in the Symantec Endpoint Protection Manager (SEPM) to deploy an existing package, you receive the following error:

"Not able to process the specified package. Make sure that a valid package is selected".

Environment

Release : 14.x

Cause

The selected package is a self extracting .EXE file.

The SEPM is unable to process exported .EXE packages for use with the Client Deployment Wizard.

Resolution

Export a new package

1. In SEPM, click the Admin tab on the left.
2. Under Install Packages right click the package of your choice.
3. Click Export
4. Click Browse and choose the folder where the files should be placed.
5. Uncheck the box next to "Create a single .EXE file for this package"
6. Select relevant settings - Version, Installation features and settings, Policy mode and Export Settings
7. Note: You can leave all items as the default or choose the options you would like.
8. Click OK.

You can now point the Client Deployment Wizard to the newly exported package for deployment.