Why is The Option to Create a Template Missing

Products

• Rally SaaS

Issue/Introduction

When trying to create a template the option to create is missing. 

Environment

Release :

Cause

You need to use an existing item as the template.

Resolution

You must first create a sample work item and add default values to the fields that you want the template to apply. You can then use this sample work item to base the template on. You can also add tasks or child stories