Database Utilities installation failure

Products

• Information Centric Analytics

Issue/Introduction

The following errors are logged while installing the Database Utilities for Information Centric Analytics (ICA):

Error - Database Utilities Connection Strings
System.IO.IOException: The network path was not found.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption searchOption)
   at RiskFabric.Installer.Services.InstallServices.InstallSteps.WebsiteSteps.UpdateDatabaseUtilitiesConnectionString.Install(InstallConfig config)
   at RiskFabric.Installer.Services.InstallServices.InstallStepRunner.Run(IInstallStep step, InstallConfig config)

Error - Database Utilities
System.IO.IOException: The network path was not found.

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
   at System.IO.Compression.ZipFileExtensions.ExtractToFile(ZipArchiveEntry source, String destinationFileName, Boolean overwrite)
   at RiskFabric.Installer.Services.InstallServices.InstallSteps.FinalSettings.DatabaseUtilities.<>c__DisplayClass6_0.<Install>b__3(ZipArchiveEntry x)
   at System.Collections.Generic.List`1.ForEach(Action`1 action)
   at RiskFabric.Installer.Services.InstallServices.InstallSteps.FinalSettings.DatabaseUtilities.Install(InstallConfig config)
   at RiskFabric.Installer.Services.InstallServices.InstallStepRunner.Run(IInstallStep step, InstallConfig config)

Environment

Release : 6.6

Component : Database Utilities

Cause

The installation path for the Database Utilities defaults to a UNC path when an alternative port is explicitly provided with the server hostname but the SQL Server service is not listening on that port.

Resolution

Ensure the correct port is specified when the default port (1433) is not in use, or enable the SQL Server Browser service to negotiate the connection.