Symantec Data Center Security Agent gets uninstalled with CleanWipe tool

Products

• Endpoint Protection
• Data Center Security Server
• Data Center Security Server Advanced

Issue/Introduction

Symantec Data Center Security (DCS) agent gets uninstalled when a CleanWipe tool is executed on the machine to uninstall Symantec Endpoint Protection agent.

Resolution

This is expected behavior with CleanWipe version lower than 16. The DCS Agent is removed together with Symantec Endpoint Protection (SEP) client software when a CleanWipe tool is executed. 

This feature has been added in SEP release version 14.3 RU3.

Starting with CleanWipe 16, customers can select which specific product they wish to remove:

Additional Information

Download the CleanWipe removal tool to uninstall Endpoint Protection