DevTest VSE is not communicating with portal after sp2hf21 hotfix installed
Article ID: 268510
Updated On:
Products
Issue/Introduction
Portal not loading VSE's.
Error log from portal:
2023-06-22T16:33:33,491Z (12:33) [main] DEBUG org.elasticsearch.script - [Scarlet Scarab] failed to load lucene expressions
java.lang.ClassNotFoundException: com.atlassian.elasticsearch.lucene.expressions.Expression
at java.net.URLClassLoader.findClass(URLClassLoader.java:387) ~[?:1.8.0_352]
at java.lang.ClassLoader.loadClass(ClassLoader.java:418) ~[?:1.8.0_352]
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:352) ~[?:1.8.0_352]
at java.lang.ClassLoader.loadClass(ClassLoader.java:351) ~[?:1.8.0_352]
at org.eclipse.jetty.webapp.WebAppClassLoader.loadClass(WebAppClassLoader.java:538) ~[jetty-all-9.4.50.v20221201-uber.jar:9.4.50.v20221201]
at java.lang.ClassLoader.loadClass(ClassLoader.java:351) ~[?:1.8.0_352]
at org.elasticsearch.script.ScriptModule.configure(ScriptModule.java:108) ~[elasticsearch-1.7.0-atlassian-shaded-3.jar:?]
at org.elasticsearch.common.inject.AbstractModule.configure(AbstractModule.java:60) ~[elasticsearch-1.7.0-atlassian-shaded-3.jar:?]
at org.elasticsearch.common.inject.spi.Elements$RecordingBinder.install(Elements.java:204) ~[elasticsearch-1.7.0-atlassian-shaded-3.jar:?]
at org.elasticsearch.common.inject.spi.Elements.getElements(Elements.java:85) ~[elasticsearch-1.7.0-atlassian-shaded-3.jar:?]
at org.elasticsearch.common.inject.InjectorShell$Builder.build(InjectorShell.java:130) ~[elasticsearch-1.7.0-atlassian-shaded-3.jar:?]
Environment
Release : 10.7.2 sp2hf21
Cause
Identified that, the Distributed environment was not in sync with the patched Sp2Hf21 environment . If you have a VSE connecting to a Patched Registry, then the Portal will throw Retrofit and Class Not Found errors.
Resolution
Detach the VSE from the patched Registry.
Install SP2 and HF 21 on all the VSE Servers in the Distributed environment before connecting to a Registry.
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