mq monitor/Agent not showing up on metric browser/investigator

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

When we login to WebView and switch to investigator we do not see the collector/agent under metric browser. Collector and Agent appear to be running. Nothing stands out in the logs indicating an issue.

Environment

Release : 10.7.0

Resolution

The EM log show problems with connecting to other APM Collectors due to clock being out of synch with the MOM server.

 

Fix the clock problem on all servers and restart MOM.