S3 - AWS Agent download_file job fails with ERROR: Either file path is incorrect or filename is missing

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• Automic SaaS

Issue/Introduction

DOWNLOAD_FILE S3 jobs are failing with errors below:

             ********************************
             **     EXECUTION STARTED      **
             ********************************
             *
            INFO : Downloading a file. 
             INFO: Download job failed.
             ERROR: Either file path is incorrect or filename is missing
             *
             ********************************
             **      EXECUTION FAILED      **
            ********************************

 

Environment

AWS S3 Agent Release : 21.0.0

CA Automic Workload Automation

Cause

Problem occurs with incorrect format of Destination File path without a filename - i.e. C:\temp

The solution expects Destination File path to be passed as <foldername/filename> - i.e. C:\temp\something.txt

Resolution

Specify correct  Destination File path as  <foldername/filename>.