ERROR: "RC(124) - cannot connect to Broadcom Repository: installing XCOM using Docker

Products

• XCOM Data Transport - Linux PC

Issue/Introduction

Trying to install XCOM Data Transport on Docker--by following the installation manual: Install XCOM Docker

 

When running sh to install, the following error occurred: 

RC(124) - cannot connect to Broadcom Repository:xcom.packages.broadcom.com

Environment

• XCOM™ Data Transport® for Linux PC
• Docker

Cause

Possible reasons for failure are: 

• Firewall limitations between Linux server and Broadcom repository
• Token is expired

Resolution

These are possible issues with the "Install XCOM Docker Using the Broadcom Docker Repository" approach and this connectivity

Issue can be circumvented by following the "Install XCOM Docker Using the TAR File" approach. Install XCOM Docker

Additional Information

Look at xcomdockerinstall.log for possible reasons for errors like below.  In this case, it was a timeout. 

 [INFO] LogonArtifactory/224: Performing login to Broadcom XCOM docker repository with timeout 90s
 [ERROR] LogonArtifactory/231: RC(124) - cannot connect to Broadcom Repository:xcom.packages.broadcom.com