nfa_mysqlCSE start Failed

Products

• CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

After upgrade 22.2.8 the nfa_mysqlCSE start Failed

 

Environment

Release : 22.2

Cause

Library not found

[root@01]# ldd /opt/CA/NFA/Netflow/bin/mysqld

        linux-vdso.so.1 =>  (0x00007ffc97d5c000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007fe7445f7000)
        libcrypto.so.1.1 => not found
        libssl.so.1.1 => not found
        librt.so.1 => /lib64/librt.so.1 (0x00007fe7443ee000)
        libprotobuf-lite.so.3.19.4 => not found
        libaio.so.1 => /lib64/libaio.so.1 (0x00007fe7441eb000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007fe743fe7000)
        libstdc++.so.6 => /lib64/libstdc++.so.6 (0x00007fe743cde000)
        libm.so.6 => /lib64/libm.so.6 (0x00007fe7439dc000)
        libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007fe7437c6000)
        libc.so.6 => /lib64/libc.so.6 (0x00007fe7433f7000)
       /lib64/ld-linux-x86-64.so.2 (0x0000557e5316e000)

[root@01]#

 

Resolution

Some Linux Package Requirements for Harvester was not installed

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/network-flow-analysis/22-2/installing/system-recommendations-and-requirements/linux-servers.html

 

yum install redhat-lsb*
yum install libncurses*

After add below env variable to user home directory .bashrc file

export LD_LIBRARY_PATH="/opt/CA/NFA/Netflow/lib/plugin":$LD_LIBRARY_PATH 

and run "source ~/.bashrc" command to effect the changes.

After run ldd /opt/CA/NFA/Netflow/bin/mysqld

Now the nfa_mysqlCSE can be started