JOBS takes time to complete: wrong message type
Article ID: 268287
Updated On:
Products
Issue/Introduction
The JOBS takes a lot of time to complete. The report log has the error message below.
***************************************************************************
** ucxja64m version 21.0.5+hf.4.build.1680772954241 changelist 1680772954 **
** JOB 0872269720 (ProcID:0040436224) START AT 07.06.2023 / 14:36:17 **
** UTC TIME 07.06.2023 / 17:36:17 **
** TEXT=" Job started " **
***************************************************************************
-1 - wrong message type
U0009909 TRACE: (wrong type error) 110164ed0 01268
00000000 53455353 494F4E5F 4552524F 52000000 >SESSION_ERROR...<
00000010 00000000 00000000 00000000 00000000 >................<
00000020 2A414745 4E540000 00000000 00000000 >*AGENT..........<
00000030= 00000000 00000000 00000000 00000000 >................<
00000060 00000000 00000001 31302E32 30322E31 >........10.202.1<
00000070 36372E32 383A3233 30300000 00000000 >67.28:2300......<
00000080= 00000000 00000000 00000000 00000000 >................<
000000E0 00000000 00000000 00000000 00000001 >................<
000000F0 001E85B9 2A414745 4E547C54 4C532D68 >....*AGENT|TLS-h<
00000100 616E6473 68616B65 2F312873 74726561 >andshake/1(strea<
00000110 6D207472 756E6361 74656429 00000000 >m truncated)....<
00000120= 00000000 00000000 00000000 00000000 >................<
000004F0 00000000 >....<
-1 - wrong message type
Environment
Component: CA Automic Workload Automation - Automation Engine
Release : 21.0.x
Cause
The server has multiple IP address.
Resolution
Pease modify the agent's ini file since there's multiple IP addresses on this server.
-Comment out the bindaddr
;bindaddr
-Uncomment the UC_EX_JOB_MD_IP_ADDR
UC_EX_JOB_MD_IP_ADDR=localhost
-Uncomment the UC_EX_IP_ADDR and put the desired IP address
UC_EX_IP_ADDR=<Desired IP Address>
-Stop and restart the agent
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