nas troubleshooting - debug, logging, and nas.cfg issue

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We noticed that the nas logs were VERY small when we were trying to analyze whether or not the nas housekeeping routines were completing successfully.

Insufficient nas log size prevented further troubleshooting of the nas housekeeping jobs.

Environment

• Release: 20.4 CU6

Resolution

Checked and found that the nas log size parameter was set incorrectly to log_size which is invalid.

Therefore, we changed nas 'log_size' to 'logsize' and set the value to 300000 (which is in KB), and then the nas logs had sufficient data for analysis.

Then via the nas Status window, we ran Rt-Click->'Reorganize' database so we could see the results in the larger nas.log for administration tasks.

Admin tasks were then looking good/finishing successfully as per the larger nas log.